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Job Details
Company Name :
e people solutions
Job Type
:
Cust. Service/Operations
Job Title
:
Technical support excutive
Skill
:
Basic understanding of the Windows Operating System & Office Suite (Word, Excel, Outlook, PowerPoint, OneNote, BCM, Publisher(std), Vista Mail, Outlook Express) Advanced customer service skills Clear written communication and typing skills Demonstrated advanced problem solving skills Preferred previous consultative selling experience
Qualification
:
-BCA, MCA, BE, ME, B.tech, M.tech or any computer technical couse Diploma
Experience
:
0 - 1 year(s)
Location
:
Hyderabad
Contact Person
:
ayesha yasmeen
Phone No
:
8801318786
Mobile No
:
Email
:
ayesha.yasmeen@epeopleindia.com
Website
:
www.epeopleindia.com
Job Description
:
Deliver Technical Support to Microsoft customers over remote troubleshooting and chat support,handling customers? post registration technical queries, providing post-sale customer service,Communicate Quality standards and maintain customer satisfaction Index,Mentor and train the agents on latest issues,Should come up with new troubleshooting techniques
Company Info
:
Additional Info
:
Address
:
6-2-6.siddharth bharathi complex,opp bata showroom,lakdikapul,hyd
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