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Designation: “L1 Support Engineer” within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / B.Tech (any stream) / BCA / B.Sc. (CS)/MCA from 2014,2015 and 2016 batch can apply. Eligibility Critertia BE / B.Tech (any stream) any stream from 2014,2015 and 2016 batch. Should have cleared all semester exams (no backlogs) -BCA / B.Sc. (CS) candidates with excellent academic background can also apply. -Candidates should have excellent communication skills. - Decent knowledge related to operating system, hardware, networking, etc. Job Description: 1. Fundamental Technical knowledge on system trouble shooting, few prominent knowledge areas are:- · Microsoft Windows Operating Systems (9X, NT, 2000, XP) · Microsoft Office · Network Connectivity · Printers and print Services · E-Mail and Internet mail · Familiar with Lotus Notes and MS Outlook email clients. 2. Excellent communication skills, with neutral accent. (Voice based Support) 3. Excellent written communication skills with email etiquette. CTC: 2.22 LPA (22 to 25k take home salary) Work Location: Bangalore Please Note: Employee need to work in rotational shifts. Shift duration : 10 Hours (9 hours of work+ 1 hour of break) We follow 5 day work week however weekend off may not always be on Saturday & Sundays and may fall on other week days.